San Mateo Community College District Online Course Support Center

Announcements

07/30/2010 - WebAccess/Moodle will be down/unavailable to all users for scheduled maintenance Tuesday, August 3rd, 2010 starting at 7pm PST. The maintenance is scheduled to last for approximately 6-12 hours. Notification will be posted once maintenance is complete.

Article #	Question	Views
48	How can I test my computer pop-up blocker?	791
69	How do I disable my Pop-up Blocker?	607
73	How do I disable the Earthlink toolbar pop-up blocker?	599
76	How do I disable the Yahoo toolbar pop-up blocker?	586
71	How do I disable the Google toolbar pop-up blocker?	586
278	How do I log in to WebAccess?	82
281	How do I backup and/or restore a course in Moodle?	36
283	How do I access the WebSmart registration system?	29
286	Where can I find help with setting up my online course(s)?	24
93	How do I add a TA to my course?	17

Try searching our knowledge base for an immediate solution to your problem. (Examples: login, no audio)

The following methods of support are available for your institution:

Email Support:	Open a Ticket 24 hours a day 7 days a week Response will occur Mon-Fri 8am-midnight (Eastern)
Chat Support:
Phone Support:	866-440-8484 Call Center Hours: Mon-Fri 9am-8pm (Eastern) Current time: 05:50pm

The following components are required for SMCCD online courses. Click here for more details.