The knowledgebase includes articles with directions and explanations on how to fix many common problems. Many of the most commonly searched issues are listed below for your convenience. If you would like to start a new search, just enter your new search term in the box below.
What are the browser and operating system (OS) requirements for Flash Player?
How can I view MS Office documents if I do not have MS Office or if I have an older version of MS Office?
How do I change the text size/style in my browser?
How do I install Windows Media Player for a Mac?
How and where do I download and install Java?
How do I open a link in a new window?
I get an Error message when I try to submit to Turnitin.
The system is telling me that my IP address has changed and it won't let me log in. What do I do?
I am unable to add or change settings and content in my course
Issues Printing Using PrintX