The knowledgebase includes articles with directions and explanations on how to fix many common problems. Many of the most commonly searched issues are listed below for your convenience. If you would like to start a new search, just enter your new search term in the box below.
How can I test my computer pop-up blocker?
How do I disable my Pop-up Blocker?
How do I disable the Google toolbar pop-up blocker?
How do I disable the Earthlink toolbar pop-up blocker?
How do I disable the Yahoo toolbar pop-up blocker?
I am unable to copy from or paste to a discussion forum
My course includes a video or PowerPoint slides, why am I having problems viewing them?
How do I capture a screenshot?
How do I make sure my PDF file opens with the correct application?
I need to play a video that I downloaded from my course, but the video will not open.