Find Answers (Knowledgebase)

The knowledgebase includes articles with directions and explanations on how to fix many common problems. Many of the most commonly searched issues are listed below for your convenience. If you would like to start a new search, just enter your new search term in the box below.

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Article # Question Views
48

How can I test my computer pop-up blocker?

40455
69

How do I disable my Pop-up Blocker?

9938
71

How do I disable the Google toolbar pop-up blocker?

5678
73

How do I disable the Earthlink toolbar pop-up blocker?

5405
76

How do I disable the Yahoo toolbar pop-up blocker?

5026
448

My course includes a video or PowerPoint slides, why am I having problems viewing them?

2117
497

I am unable to copy from or paste to a discussion forum

2078
425

How do I make sure my PDF file opens with the correct application?

1895
368

How do I capture a screenshot? 

1891
462

I need to play a video that I downloaded from my course, but the video will not open.

1429

 

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